- admin@volsera.com
- PO Box 964; Frisco, Tx - 75034
This Privacy Policy describes how Volsera ("we," "us," or "our") collects, uses, and protects your personal information. This policy applies to all visitors, clients, and service users (collectively, "Users") who interact with volsera.com and our related hosting platforms and communication channels (the "Services"). By using our Services, you agree to the terms outlined in this policy.
Volsera collects only the information necessary to deliver secure, high performance hosting services. We organize this data into three categories:
Information You Provide Directly
This includes account registration details such as your name, email address, phone number, and billing address. It also includes identity verification documents and any correspondence you submit to our support team via chat, email, or phone.
Automated Technical Data
When you access our network, our systems automatically log your IP address, browser type, device identifiers, and operating system. We collect usage metrics to optimize server performance, maintain site security, and improve service reliability.
Third Party Integration Data
If you connect your Volsera account to external platforms or services, we receive only the basic profile information your settings on those platforms permit us to access. We do not request or store data beyond what those permissions allow.
Volsera operates under the laws of the State of Texas, United States. We recognize that Users access our Services from jurisdictions worldwide, each with distinct privacy protections and legal rights.
Understanding Your Rights
Your specific privacy rights, including the right to delete data, opt out of data sales, or access your records, are governed by the laws of your country, state, or province of residence. We encourage you to consult the following authoritative resources to understand the legal standards applicable to your region:
IAPP Global Privacy Law Directory
UNCTAD Global Legislation Tracker
To submit a direct inquiry regarding your data or to exercise your rights under your local jurisdiction, contact our Privacy Officer at legal@volsera.com.
Volsera may employ machine learning and generative AI systems to enhance customer support quality and detect fraudulent activity across our platform.
Transparency
When you interact with AI enabled support tools, you are disclosing information to facilitate that service. We are committed to being clear about when and how AI tools participate in your experience.
Data Exclusion
Volsera does not use your private data, nor data processed via Google Workspace APIs, to train generalized or publicly available AI models. Your information remains within the scope of the Services you have engaged.
Volsera does not sell your personal contact information to third parties under any circumstances. We disclose data only in the following limited situations:
Strategic Service Providers
We share data with entities performing technical functions on our behalf, including payment processing and fraud prevention. All service providers operate under strict contractual confidentiality obligations.
Legal Compliance
Volsera will disclose information to law enforcement or government authorities only when required by a valid subpoena, court order, or applicable law. We do not voluntarily share data beyond what legal obligations require.
Volsera retains your personal records only for as long as necessary to fulfill the Services you have requested. We generally retain account data for up to seven years following the termination of your service to satisfy legal, audit, and compliance requirements. Upon expiration of this period, we securely delete or anonymize your data in accordance with industry standards.
Volsera is headquartered in Frisco, Texas, USA. By using our Services, you acknowledge that your information may be transferred to and processed in the United States and other locations where our service providers operate. We take reasonable steps to ensure that data transferred internationally receives a level of protection consistent with this policy.
Marketing Communications
You may opt out of promotional emails at any time by clicking the Unsubscribe link in any marketing email we send. Requests are processed within ten business days.
Operational Alerts
Transactional communications, including billing receipts, service notifications, and security alerts, are essential to your account. You cannot opt out of these communications without canceling your Volsera account.
Our Services are strictly intended for individuals 18 years of age or older. Volsera does not knowingly collect, store, or process personal data from minors. If we discover that a minor has submitted personal information, we will delete it promptly. If you believe a minor has provided us with their data, contact us immediately at legal@volsera.com.
Volsera employs industry standard technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. While no internet transmission is entirely without risk, we are committed to maintaining the highest practical level of data protection.
Your use of our Services is governed by both this Privacy Policy and our Terms of Use. We encourage you to review both documents to understand the full scope of your rights and obligations as a Volsera user.
For questions regarding this policy or to request updates to your personal records, please log in to your Account Dashboard to submit a formal request.
Email: legal@volsera.com
Mailing Address:
Volsera Hosting
Attn: Data Privacy Team
PO Box 694
Frisco, TX 75034 United States
